Privacy Policy
Privacy Policy
- Last Updated:
SGDRONE respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the information we may collect when you use our website, register an account, apply as a drone pilot, request a booking or contact us.
Information We Collect
Depending on how you use SGDRONE, we may collect your name, email address, phone number, account credentials, project or booking information and messages submitted through website forms.
Drone pilots may also provide professional information such as a CAAS drone pilot licence number, licence documents, licence expiry date, services offered, portfolio information, years of experience and profile details.
How We Use Your Information
We may use your information to create and manage accounts, process pilot applications, display approved pilot profiles, respond to enquiries, facilitate bookings, communicate about projects, process available transactions and improve the operation of the platform.
Pilot information submitted for professional profiles may be reviewed before being displayed to customers.
Payment Information
Where online payments are available, transactions may be processed using supported payment methods or third-party payment providers. SGDRONE should only retain payment information to the extent required to process or record a transaction; the exact payment-data handling process should be confirmed once the payment setup is finalised. The current website advertises PayNow, bank transfer, PayPal and credit-card payment options.
Information Sharing
We may share information where necessary to provide the requested service For example, information required to connect a customer with a selected pilot or to process a booking.
We may also use service providers that support website hosting, payments, communication or technical operations. Personal information should not be sold for unrelated advertising purposes.
Pilot Profile Information
Information intended for public pilot profiles may include the pilot’s professional name, experience, service categories, qualifications, permits and portfolio information. Sensitive identification or account information should not be displayed publicly unless specifically required and appropriately authorised.
Intellectual Property
Website design, branding, text, graphics and platform materials owned by SGDRONE may not be copied, reproduced or commercially used without permission. Pilots and users remain responsible for content, photographs and portfolio materials they upload and must have the right to use them.
Data Security
We use reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss or alteration. However, no online system can guarantee absolute security.
Your Information
You may contact SGDRONE to request access to, correction of, or updates to personal information associated with your account, subject to applicable requirements and legitimate record keeping needs.
Third Party Services
SGDRONE may use third-party services for payments, communication or other platform functions. Those providers may process information according to their own privacy policies.